Privacy Policy

1. Who we are

Contentium ("we", "us", or "our") is an AI content and visibility platform. We operate the website at contentium.pro and the hosted service at app.contentium.pro.

We are a remote-first company. Our team is distributed across Europe and North America.

2. What we collect

We collect the following when you sign up and use Contentium:

• Account information — name, email address, and profile details you provide during registration.
• Content you create — posts, drafts, articles, and other material you generate using the platform.
• Usage data — how you interact with the platform, including feature usage, session duration, and clicks.
• Device and connection data — browser type, IP address, and operating system for security and analytics.
• Communications — emails you send us and any feedback you provide.

3. How we use your data

We use your data to:

• Provide, maintain, and improve the Contentium service.
• Process transactions and send related information including confirmations and invoices.
• Send you product updates, security notices, and occasional marketing emails (you can opt out at any time).
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with our legal obligations.

4. AI and content processing

Contentium uses AI models to generate content in your voice, monitor trends, and assist with drafting. Your content may be processed by AI providers when you use these features. We only use providers that commit to data processing agreements consistent with this policy.

Your content is your property. We do not use it to train AI models shared with other users or third parties without your explicit consent.

5. Data sharing

We do not sell your personal data. We share data only in these cases:

• Service providers — trusted third parties who process data on our behalf for hosting, analytics, AI processing, and payment handling, under strict data processing agreements.
• Legal compliance — when required by law, court order, or to protect our rights.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred subject to the same privacy commitments.

6. Data retention

We retain your account information for as long as your account is active. You may delete your account and associated content at any time. We will delete or anonymise your data within 30 days of a deletion request, except where retention is required by law.

7. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use the platform. You can control cookie preferences through our cookie consent banner when you first visit the site, and update them at any time.

For more detail, see our Cookie Policy.

8. Security

We use industry-standard encryption (TLS), access controls, and regular security reviews to protect your data. No system is completely secure, but we are committed to keeping your information safe and will notify you promptly if we become aware of a breach affecting your personal data.

9. Your rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Object to or restrict certain processing.
• Export your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at privacy@contentium.pro.

10. Children's privacy

Contentium is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us immediately.

11. International transfers

If you are located outside the country where our servers are hosted, your data may be transferred internationally. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

12. Changes to this policy

We will update this Privacy Policy when our practices change or when required by law. We will notify you of material changes by email or through the platform before they take effect. The "Last updated" date at the top reflects when the most recent changes were made.

13. Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: privacy@contentium.pro